1.1 Alma Career Slovakia s. r. o. with its registered office in Bratislava - Staré Mesto, Pribinova 19, Postcode 811 09, the Slovak Republic, ID No. 35 800 861, registered in the Commercial Register maintained by the Municipal Court Bratislava III, Section Sro, Insert 22949/B ("Alma Career"), issues these Arnold Product Terms for Clients governing other terms of use of the Electronic System Arnold for Clients and the provision of related Services to Clients (“Product Terms”).

1.2  The rights and obligations of Alma Career and the Client not expressly stipulated in these Product Terms are governed by Alma Career’s General Terms and Conditions for Businesses (“GTC”) available at and the provisions of the applicable laws and regulations.

1.3  In the event of any discrepancy between these Product Terms and the GTC, these Product Terms shall prevail.

1.4  Alma Career's current contact and billing information is available at

1.5  An informative English translation of these Product Terms is available at In case of discrepancies between the English or other foreign language version, the Slovak language version shall prevail.


2.1 The terms used in these Product Terms have the following meaning:

(a) Arnold: an electronic system provided as a SaaS (software as a service) further described in Article 3.1 of these Product Terms and on, particularly the current price list.

(b) Administration portal: environment within the Arnold enabling Client to manage the use of Arnold.

(c) Invitation: a unique link sent by Arnold to the User that allows the User to start using Arnold.

(d) User: an individual in a contractual relationship with the Client (usually the Client’s employee or the person otherwise cooperating with the Client, for example, based on a service agreement, assignment contract, etc.), an individual who negotiates or negotiated with the Client on entering into a contract (typically a job applicant) or other individuals using Arnold, who are engaged in using Arnold by the Client.

(e) Data: answers submitted by Users pursuant to Article 3.1 of these Product Terms incl. data mentioned in Article 4.11 of these Product Terms.

(f) Report: a consolidated report pursuant to Article 3.1 of these Product Terms.

2.2 Other terms used in these Product Terms but not defined herein have the meaning defined in the GTC.


3.1 Arnold is an internet service consisting of a conversation robot developed by Alma Career to carry out online User surveys for Clients based on an input from Users to provide Clients with a consolidated report (“Report”) based on automatically processed answers submitted by Users to Arnold (“Data”). Alma Career provides the Report only in

the electronic form to the e-mail address defined by the Client or displays it in Arnold directly.

3.2 An order for Arnold must include:

(a) a duration of the Agreement in months, (b) number of subscribed Users, (c) the commencement date.

3.3 Provision of the Arnold will be initiated by the Alma Career within the term agreed with the Client. Alma Career may suspend providing Arnold in the case of the Client’s default with the payment of the price without any right of the Client to any compensation whatsoever. Arnold service is deemed commenced on the commencement date stated in the Agreement.

3.4 The Client is entitled to send notices related to the provision and use of the Arnold to Users via Arnold.


4.1  Alma Career will use Data and Reports for the purpose of providing Arnold to the Client. The Client may use the Reports without any limitations. The raw data file shall remain the sole property of Alma Career and shall not be provided to the Client.

4.2  Results presented in Reports may be anonymous, depending on the choice of the User. Users may anonymize their identity during the survey. Arnold may anonymize other Data in Reports to preserve the anonymity of other Users.

4.3  All Data and Reports in Arnold will be automatically anonymized after twenty-five (25) months from the collection of the Data.

4.4  The Data and Reports may be archived, or they may be archived automatically in defined cases. The Data and Reports that are archived are also made inaccessible in the free edition of Arnold.

4.5 All Data and Reports are also made inaccessible automatically:

(a) thirty (30) days after the Data collection in case of using the free edition of Arnold,

(b) thirty (30) days after leaving the paid edition of Arnold in case of a transition to the free edition of Arnold.

4.6  Data and Reports, which were not yet anonymized, may be made accessible again only in a paid edition of Arnold.

4.7  Alma Career may archive and use all anonymized Data and Reports for an indefinite period. Alma Career may use anonymized Data and Reports to improve Arnold and other services provided by Alma Career.

4.8  A premature termination of Arnold use or the Agreement may result in incomplete Reports.

4.9  The Client undertakes that the Data shall not contain harmful information or content, particularly information or content that conflicts with applicable law, general ethical rules, public order or principles of morality.

4.10  Alma Career may inform the Client about the Client’s breach of the Agreement and request an immediate remedy. If not remedied within the term set out by Alma Career, Alma Career may terminate the Agreement immediately.

4.11 Under the Agreement and depending on the choice of the User, the Alma Career may process the Data of User within the following scope:

(a) full name,

(b) User IP address,

(c) Other Data and information provided by User or about that User by the Client.

4.12 If the User chooses the anonymous form, the Alma Career will process the information and Data provided by the User including IP address. IP addresses may be provided to the law enforcement authorities, courts, or state authorities in accordance with the applicable laws.


5.1 Alma Career may use any information gained from the Client (incl. in Arnold) to resolve any dispute with the Client resulting from the Client’s breach of the Agreement or false/harmful information or content entered into Arnold. Alma Career may retain information on data entry in Arnold allowing an identification of the Client.

5.2 Alma Career may prevent the use of Arnold by the Client that has repeatedly or substantially breached the Agreement by all available technical and legal means.


6.1 The Client is responsible that:

(a)  Alma Career is entitled to provide the requested Service to the Client, i.e. to (i) handle the e-mail addresses and other contact details of the Users sent to Alma Career by the Client and Data submitted by the Users within the use of Arnold, and (ii) send all messages and notifications that are part of the Service, all that in accordance with the applicable laws and regulations, especially the General Data Protection Regulation (EU) 2016/679;

(b)  The Client will comply with all provisions of applicable laws and regulations when handling (whether directly or via Arnold) e-mail addresses and other User data, in particular will inform Users about the processing data according to Product Terms. The Client agrees to inform Users particularly about the purposes of the processing, legal basis and her/his rights.

6.2  The Client is not obliged to use Arnold.

6.3  The Client is obliged to designate a contact person with an e-mail address who will be able to use the Arnold System Administration portal. Access to the Client's account(s) on the Portal is protected by access credentials.

6.4  In connection with the Administration portal, the Client shall:

(a)  protect its devices from misuse,

(b)  set sufficiently secure credentials/data,

(c)  avoid sharing login credentials/data with third parties,

(d)  protect login credentials/data, and

(e)  prevent misuse of login credentials/data.

6.5  The Client shall immediately notify Alma Career of any unauthorized use or misuse of the login data. Alma Career shall not be liable for any misuse of the Client's login data or for any damage caused to third parties or claims by third parties arising from the Client’s breach of the above obligations.

6.6  The Client is responsible for ensuring that the obligations set out in these Product Terms are also fulfilled by the Users.


7.1 The Client’s right to use Arnold is subject to the following conditions:

(a) the Client and the Users are entitled to use Arnold only for the Client’s own needs,

(b) using Arnold or its parts is allowed only to a particular User who is provided with his or her personal e-mail link and SMS phone number.

7.2 The whole content of the Arnold is protected by copyright laws and regulations and other intellectual property rights, and Alma Career is the exclusive holder of these rights, or they belong to the licence provider. Except as expressly permitted by Alma Career, the Client or the User will not, nor will they permit or authorize anyone to:

(a)  distribute, convey, lend, lease, rent, share, sell, transfer, market, sublicense or otherwise make available any component of Arnold,

(b)  copy, decompile, disassemble or reverse engineer or otherwise attempt to extract or derive the source code or any methods, algorithms or procedures from Arnold, or modify, adapt, translate or create derivative works based upon Arnold except as expressly authorized by the mandatory provisions of applicable law,

(c)  use, offer or otherwise exploit Arnold as a revenue-generating or commercial product or service to or for any third-party, including, without limitation, hosting, outsourcing or software as a service (SaaS) functionality,

(d)  use Arnold for purposes of developing a product that is competitive with any Alma Career product or service,

(e) move any copyright, trademark or other proprietary notice from Arnold, or

(f) alter or circumvent any Arnold license key or any other restrictions or limitations on Arnold access or use.

7.3  In the event of an Agreement breach, Alma Career may suspend or discontinue, as well as otherwise prevent access to Arnold to the Client or User as well as delete all Data without any compensation from Alma Career.

7.4  The Client must obtain licences to use the Data (if any usage is subject to granting a license) and hereby grants Alma Career any licenses and/or rights to the reasonable extent so that Alma Career may provide Client Arnold and related Services. The Client shall be liable for paying any remuneration for these licences and all associated costs. The Client is fully liable for use of the Data and any breach of such licenses by the Client, the User or Alma Career and shall remedy any breach and fully compensate Alma Career for all damages without undue delay following the Alma Career’s request.

7.5 Uploading, saving or printing materials stored in Arnold is only allowed for private (internal) purposes, and the materials thus obtained shall not be further distributed / reproduced in any way. The Client shall not reproduce or modify Arnold or any materials included in Arnold without a prior written consent of Alma Career.


8.1 In case the Arnold is unavailable for more than seventy-two (72) consecutive hours, the Client has the right to terminate the Agreement immediately and receive a return of the remaining price for the period from the Agreement termination until the original termination date.


9.1 Arnold is usually available for Users in a 24/7/365 mode. Alma Career may suspend

Arnold’s operation due to technical reasons for no more than one (1) hour per day.


10.1 These Product Terms are valid and effective as of 1.1.2024.

Alma Career